Knowledgebase

When you configure an FTP client through this interface, a script will download to your computer. When you run this script, the FTP client will automatically be opened, configured, and connected to your FTP server.

Remember: You must install the FTP client on your computer before you download and run the script file. For instructions on how to do this, go to the FileZilla or Core FTP websites for Windows computers, or the Cyberduck website for Mac computers.

To configure an FTP client:

1. Click Configure FTP Client for the desired FTP account.
2. Select an FTP client. You can choose between Filezilla, Core FTP, or Cyberduck.
   Note: cPanel currently only supports these three FTP clients for auto-configuration. You may use another client, but will need to configure the client yourself.
3. Click the appropriate FTP or SFTP configurationlink.
   • SFTP stands for Secure File Transfer Protocol and is an extension of SSH protocol.
   • Click Instructions (new window) to view detailed instructions for your chosen client.
4. Open and run the configuration script file that has downloaded to your computer.

The FTP client will automatically open, configure itself, and connect to your FTP server. Then, you will be free to manage your website’s content. If you encounter problems when you try to automatically configure your FTP client, make sure your client is properly installed on your computer. If problems persist, consult your FTP client’s documentation.

Note: If you experience problems when you attempt to log in to your FTP account, consult the Manual Settings shown on the FTP Accounts screen to ensure that you have used the correct login.