Knowledgebase

File Transfer Protocol (FTP) allows you to manage the files associated with your website. cPanel comes complete with an FTP server that is pre-configured and easy to use.

Note: You will only see the FTP Accounts icon if your system administrator has enabled FTP services on your server.

If you are the website owner, and your system administrator has enabled FTP services, your FTP access should already be configured. You can use your cPanel account username and password to log in to FTP. You can also set up FTP accounts for additional users.

Important:

• To log in to an FTP account, users will need to configure an FTP client such as FileZilla, Core FTP, or Cyberduck.
• When a user tries to log in, he or she will need to format the username as [email protected] where example.com represents your domain name. If you enter the login information in this way, your server can have multiple FTP accounts across multiple websites.
• When you use FTP, we strongly recommend that you use an encryption scheme such as FTPS, FTPES, or SFTP. (Only the main cPanel account owner can use SFTP.)