Knowledgebase

Due to potential conflicts in the .htaccess file, WordPress should never share a document root with another WordPress instance.

If you experience difficulties with WordPress, check the following requirements:

• Each cPanel account user can have only one installation of WordPress in the document root directory.
  • Examples:
    • /home/example/public_html/
    • /home/example/public_html/addon.com
    • /home/example/public_html/subdomain

• Only one domain or subdomain can have a WordPress install on any /home/example/public_html directory.

• Additional installations of WordPress can be located in subdirectories under the domain's home/example/public_htmldirectory, provided that they are not a document root.
  • Examples:
    • Under the document root for the main domain: /home/example/public_html/wordpress
    • Under a subdomain: /home/example/public_html/subdomain/wordpress
    • Under an addon domain: /home/example/public_html/addon.com/wordpress

For more information, visit the WordPress website.